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I am Meena, a Product Design Leader based in New York City.

About My Mindset

I am an Indian woman (she/her), born and raised near Atlanta, Georgia; and a product of a beach & craft beer-filled young adulthood in Southern California. Since 2020, New York has been the perfect home for me; as I get to experience what seems like a melting pot of the world's music, food, and culture just a few steps from my front door!

As technology also helps the world grow more connected, I enjoy immersing myself between the blurred lines of individualization and commonality across people, language, and society. Outside of work, I like to keep my beginner and growth mindset strong by learning how to play Tabla, learning to speak Portuguese, and learning how to roller skate! 

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About My Education

I graduated from the Georgia Institute of Technology with a major in Business Administration and a concentration in Market Research. This early education offered exposure into emerging technology, business strategy, and research fundamentals. Visual design came next with a combination of self-teaching and deep dive courses in Photoshop, user interface design, and color theory. Leading digital transformations across three different companies has strengthened my appreciation for clean information architecture and design systems as well.

My product design career has been such a natural progression of my passion and curiosity. I love it here! 

About My Experience

I most recently led Design and Research for the Payments Business Line at Olo, where we were building innovative checkout experiences alongside scaling a payment processing platform from the ground up; catered to restaurant merchants.

My Research, User Experience, and Visual Design strategy encompasses considerations for a wide range of company sizes and structures; as I have built solutions for some of the largest enterprise brands while also supporting customers first embarking on their digital commerce journey. From corporate teams managing thousand-unit portfolios all the way down to a single-store franchise operator (B2B) or personal banking consumer (B2C); I have designed and released a robust set of products for businesses, consumers, and developers. Not to mention a large internal suite of tooling for teams managing our platforms at scale. 

I have had the opportunity to lead 0 to 1 projects involving strategic entry into new markets; projects requiring iteration on long-standing legacy software; and service design considerations around manual support operations. I really enjoy flexing my design muscle in varied contexts; requiring close collaboration with nearly every function and every level of an organization. 

© Radha Meena Balasubramaniam. All rights reserved.

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